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Responses and complaints

We do our best to carry out the health screening in the best way possible. You can help us improve the quality of our programs by informing us about your health screening experiences. All your experiences, comments, questions and suggestions are welcome. We would also like to hear if you are not satisfied with the health screening.

How can you respond?

Please send us your response about your participation in the cancer screening. You can do this via the online response form, which can be found in the above menu. Please complete your personal details so that we can provide you with an answer. You can also request a response form by telephone (information line).

Confidential

We will process all the responses we receive and all responses will be treated in the strictest confidence.

Complaints procedure

Health screening has a complaints procedure. If you think that we have not handled your complaint satisfactorily, you can present your complaint to the Executive Board of your screening organisation. If you are not satisfied with the Executive Board’s verdict, you can submit your complaint to the national Geschillencommissie Zorg, the independent complaints commission.